What is AAHOA?

The AAHOA Con is the world’s largest hospitality convention and trade show, and it is held in National Harbor, MD. The AAHOA (Asian American Hotel Owners Association) was founded in 1989 and since then has been the largest hotel owner’s association in the world. It promotes community involvement, industry leadership, member benefits, professional development, and member’s interest in advocacy.

To find out more about AAHOA, please go to http://www.aahoa.com/

David Mitroff, Ph.D. talk on Online Reputation Management

David Mitroff, Ph.D. was a guest speaker for the panel on “Technology to Improve Housekeeping & Maintenance Efficiency” at the AAHOA Con 2018. David is a sought-after speaker and founder of Piedmont Avenue Consulting, Inc. David Mitroff has educated over 35,000 business owners through his consulting, lectures, training, and keynotes. He seeks to create brand awareness, strengthen customer loyalty, and generate new opportunities. At the AAHOA Con 2018, David spoke about Online Reputation Management, giving advice and tips for businesses to follow in order to successfully monitor and uphold a positive online reputation. His talk covered different topics such as:


  • 4 Pillars of Reputation Management
  • Branding and Assessing Your Current Online Presence
  • Creating Content and Distributing Press Releases
  • Reviewing Sites including Yelp
  • Managing Issues and Response Charts
  • What is your current Reputation/ Reputation Management
  • Responding to Issues
  • Next Steps


David’s talk on Online Reputation Management covered why a good online reputation is essential for a business to thrive. Why is this? A business is missing out on many opportunities to meet customer demands and improve products and services if they are simply unaware of what customers are saying about it online. When a business is able to uphold a positive online reputation, good things such as professional image, increasing sales, and even attracting great talent for future recruitment is likely to follow.

To watch a Recap of David’s Talk on Online Reputation Management, Click Here:


David Mitroff

David Mitroff

David Mitroff, Ph.D. is a business consultant and marketing expert who founded Piedmont Avenue Consulting, Inc. (www.PiedmontAve.com), where he advises on leveraging new technology to create brand awareness, strengthen public relations and streamline processes with proven results.

David Mitroff, Ph.D. David is a sought-after speaker on a wide range of topics from social media to peak performance. Through his consulting, lectures, training, and keynotes David Mitroff, Ph.D. (www.DavidMitroff.com) has educated more than 25,000 business owners. To better serve his clients and the community David founded Professional Connector (www.ProfessionalConnector.com), serves on numerous advisory boards and is a KivaZip Trustee and Investor. Feel free to contact us for a free phone call consultation to review your business.

Visit our website at http://www.PiedmontAve.com or schedule your consulting session with David Mitroff at https://live.vcita.com/site/piedmontave