The AAHOA Con is the world’s largest hospitality convention and trade show, and it is held in National Harbor, MD. The AAHOA (Asian American Hotel Owners Association) was founded in 1989 and since then has been the largest hotel owner’s association in the world. It promotes community involvement, industry leadership, member benefits, professional development, and member’s interest in advocacy. To find out more about AAHOA, please go to http://www.aahoa.com/
AAHOA prides itself on delivering America’s hoteliers, vendors and partners the best convention and trade show in the hospitality industry
Cecil Staton, president/CEO, AAHOA.
David Mitroff, Ph.D. guest speaker for the panel on:
Technology to improve housekeeping & maintenance efficiency
David Mitroff, Ph.D. was a guest speaker for the panel on “Technology to Improve Housekeeping & Maintenance Efficiency” at the AAHOA Con 2018. David is a sought-after speaker and founder of Piedmont Avenue Consulting, Inc. David Mitroff has educated over 35,000 business owners through his consulting, lectures, training, and keynotes. He seeks to create brand awareness, strengthen customer loyalty, and generate new opportunities.
At the AAHOA Convention, David spoke about Technology to Improve Housekeeping & Maintenance Efficiency, sharing his knowledge about the benefits of implementing technology in hotels and how is it a key to achieving the goal of efficiency and productivity.
Evaluate your current system
Figure out a tool that its going to enable your staff to interact with the guests better
Take in consideration the type of property and type of management when selecting a tool
Educating your employees on how to use the new technologies
Communicate to your guests the new technologies available
Empowered employees that take ownership
David highlights the importance of employees understanding their roles, enjoying what they do, taking ownership of the processes and using the tools that enhance performance.
By encouraging empowerment and teamwork among employees we will assure an easier implementing process of the new technology, because we will have champions within our team that believe that inputing the correct information and using it correctly, the team will become more productive and the hotel will get better results.
David Mitroff, Ph.D. is a business growth strategist, speaker, and author who founded Piedmont Avenue Consulting, Inc. (PiedmontAve.com), that creates brand awareness, strengthens customer loyalty and streamlines business processes. David and his team advise clients on leveraging technology for creative initiatives from strategy through implementation.
David inspires individuals and organizations to think differently through his keynote talks on a wide range of topics including Business & Entrepreneurship, Leadership, Branding Management and Innovation.
David seamlessly energizes business people in a way that informs and excites them about their potential while keeping their nerves at bay. I would recommend him as an outstanding choice as both a consultant for your company and as a dynamic speaker